What is a cookie policy?

A cookie policy is a declaration to your users on what cookies are active on your website, what user data they track, for what purpose, and where in the world this data is sent. Whereas most of the remaining privacy policy may be static, the cookies used on a website are dynamic and might change often. Therefore, an adequate cookie policy should be regularly updated to make sure that the information is accurate.

What is the difference between a privacy policy and cookie policy?

The cookie policy deals specifically with the use of cookies on your site, whereas the privacy policy is a general document regarding all of the data processes on a website, including contact forms, mailing lists, etc.

What are cookies?

In the context of computers, cookies are small files that contain information about browsing activity. Whenever you visit a website, the website sends a cookie to the device you’re using to access the website. Your device automatically stores the cookie in a file that’s located within your web browser. When you revisit a site, the website will respond in a more personalized way, remembering your preferences, providing faster page load times and so forth.

What data is collected?

The data we collect using cookies helps us understand our customers better so that we can provide a more focused user experience. Using the knowledge of your previous visits to our website, we can enhance subsequent visits by tailoring our content to match your requirements. We use cookies principally because we want to make our websites and mobile applications user-friendly, and we are interested in anonymous user behaviour. Generally our cookies don't store sensitive or personally identifiable information such as your name and address or credit card details.

What cookies are placed on the website?

  • STRICTLY NECESSARY COOKIES - these cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these, cookies services you have asked for, like shopping baskets or e-billing, cannot be provided. Because these cookies are strictly necessary we do not need to ask for your consent to use them
  • PERFORMANCE COOKIES - these cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and they let you store items in your shopping basket between visits. They may also show us which email or web page visitors clicked through from in order to visit our website, and whether you opened an email we sent you
  • FUNCTIONALITY COOKIES - these cookies allow the website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. For instance, these cookies can be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise
  • THIRD PARTY COOKIES - third-party websites have their own privacy and cookie policies which cannot be controlled by us. Please check the third-party websites for more information about their cookies and how to manage them.

How to manage cookies?

If cookies aren't enabled on your computer, it will mean that your browsing will be limited. Some active content may not work correctly. You can enable and disable cookie files anytime you want but remember that it's advised to turn them on.